Service Manager - Popeyes

PascoWorks.com · Tampa
$16 - $18 Hourly (Full-time)
Service Manager - Popeyes
PascoWorks.com · Tampa
$16 - $18 Hourly (Full-time)
Description
{"ops":[{"insert":"Pulse is seeking a Service Manager to join our team! You will be responsible for providing customers with a"},{"insert":"\n\n"},{"insert":"memorable dining experience. The Service Manager is passionate about providing Guests with the best"},{"insert":"\n\n"},{"insert":"experience possible. Must be committed to contributing to the collaborative spirit of the team, be energized"},{"insert":"\n\n"},{"insert":"by the opportunity to learn, grow, and explore your career potential."},{"insert":"\n\n"},{"insert":"Essential Duties and Responsibilities:"},{"insert":"\n\n"},{"insert":"Training and Execution"},{"insert":"\n\n"},{"insert":"Cajun Hospitality/ TIP-TOP"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Suggestive Selling"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Service Basics"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"H.E.A.R.T."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Manage Alerts"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Drive Thru service with speed initiatives"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Cross-training of team members and PA completions"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Echo communication from Service Team to Production Team"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"LTO training of procedures and follow-up of the execution"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Onboarding of new Service Team Members (includes orientation, training, and follow-up on PA)"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"5-day New Hire Training plan executed, schedule NH and cross training"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Developing a Pros Team or crew trainers"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Completing and analyzing the Service Tracker"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"Administrative Work"},{"insert":"\n\n"},{"insert":"Weekly forecasted sales to be submitted to RGM by EOD Monday"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Weekly Food and chicken orders"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Weekly writing of schedule to be submitted to RGM by EOD Tuesday"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Weekly review and goal setting for the shift huddles"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Weekly review and goal setting for the restaurant’s rSuccess Scorecard /ACR"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Handling guest complaints and Qualtrics alerts"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"All management team and team members have access to Popeyes Academy"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Tracking the progress of team members and the management team in the Popeyes Academy"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Document smallware that needed to be purchased for the service area by completing the Smallware"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Inventory in Zenput"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"Restaurant Follow Up"},{"insert":"\n\n"},{"insert":"Communicates with the RGM regarding ongoing issues with the production and service team"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"All Daily tasks for the Image Calendar completed in Zenput"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Dining room and packing areas are neat, clean, and organized"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Curb Appeal – landscaping, corners of the parking lot, signage, drive-thru menus, trash cans"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Cashier/Drive-Thru areas are neat, clean, and organized"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Marketing Materials, POPs, and table tents are in good condition"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Proper FOH closing procedures are being followed"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Accountable for Drive-thru times"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Service Tracker completed daily"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"IDMB/ODMB and Music in working condition"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"Requirements:"},{"insert":"\n\n"},{"insert":"Strong attention to detail and a passion for food quality and presentation."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Ability to work effectively in a team environment and communicate clearly with team members in a"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"fast-paced environment."},{"insert":"\n\n"},{"insert":"Previous experience in a kitchen or food service environment is preferred but not required."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Ability to stand on your feet for a minimum of 4 hours and up to 8-10 hours."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Capable of reaching overhead, bending, and lift, push and pull up to 50 lbs without assistance."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Willingness to work weekends, holidays, and flexible shifts."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Motivation to learn and follow directions."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Black Dress Pants and Non-Slip Shoes: Provide your own attire for a professional appearance and"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"safety in the workplace."},{"insert":"\n\n"},{"insert":"Working Hours: Works up to 45-50 hours per week."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"Work Environment:"},{"insert":"\n\n"},{"insert":"Fast-paced restaurant setting"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Exposure to kitchen equipment and cleaning chemicals"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"May involve working in hot or cold conditions"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"Benefits:"},{"insert":"\n\n"},{"insert":"Competitive Pay and Bonus Opportunities"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Daily Pay & Electronic Pay"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Paid Time Off"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Discounts and Perks"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Shift Meal"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Health insurance: Medical, Dental & Vision"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"401 K/ Retirement"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Fun and Fast-Paced Work Environment"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Opportunities for Growth and Advancement"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"Location: 5321 - Fletcher Avenue - Tampa"},{"insert":"\n\n"},{"insert":"Popeyes® is not like most fast-food chains. With freshly prepared food and a recipe that’s remained unchanged for nearly 50 years, Popeyes® restaurants are deeply proud of their food and their heritage – and they want to share that pride with you!"},{"insert":"\n"},{"insert":" Find out how you can continue the Louisiana tradition of cooking for guests and serving each other with love, by joining a Popeyes® restaurant team near you."},{"insert":"\n\n"},{"insert":"Pay: $16.00 - $18.00 / hour"},{"insert":"\n\n"},{"insert":"Pay:"},{"insert":"\n\n"},{"insert":"Other"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"Benefits:"},{"insert":"\n\n"},{"insert":"Health insurance"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Dental insurance"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Vision insurance"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Paid time off"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"401(k)"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"Job Type: fulltime"},{"insert":"\n\n"},{"insert":"Schedule:"},{"insert":"\n\n"},{"insert":"Day shift"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Night shift"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Overtime"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Weekend availability"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"Education: No education required"},{"insert":"\n\n"},{"insert":"Work location: On-site"},{"insert":"\n\n"}]}
Benefits
Health insurance; Dental insurance; 401(k); Paid time off; Vision insurance; Opportunities for advancement